Published date: 29 October 2019

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 13 January 2017

Contract summary

Industry

  • Telephone-answering services - 79510000

Location of contract

North West

Value of contract

£10,000 to £60,000

Procurement reference

DN181459

Published date

29 October 2019

Closing date

13 January 2017

Contract start date

3 April 2017

Contract end date

2 April 2018

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Rochdale Boroughwide Housing (RBH) is responsible for providing an out of hours (OOH) emergency repair service to its customers, which is accessible, efficient and effective. The purpose of this tender is to engage with a provider who can manage the call handling of emergency repairs reported between the hours of 17.00 & 08.00 (Mon-Fri) & 24 hours (Sat - Sun) every week throughout the year including Bank Holidays.

More information

Previous notice about this procurement

ITT for the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service

  • Opportunity
  • Published 29 October 2019, last edited 29 October 2019

Additional text

Please register your interest on the Chest portal to access the ITT document.

Award information

Awarded date

14 February 2017

Contract start date

3 April 2017

Contract end date

2 April 2018

Total value of contract

£38,000

This contract was awarded to 1 supplier.

Community Gateway Association

Address

Harbour House,
Port Way, Preston,
Lancashire,
PR2 2DW

Reference

Companies House number: 0029838IP

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Steven Hark

Address

Sandbrook House
Sandbrook Way
Rochdale
OL11 1RY
England

Telephone

01706-274271

Email

steven.hark@rbh.org.uk

Website

www.rbh.org.uk