Published date: 13 November 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 22 October 2021, 5pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

South West

Value of contract

£30,000 to £40,000

Procurement reference

TEN514

Published date

13 November 2021

Closing date

22 October 2021

Closing time

5pm

Contract start date

28 October 2021

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

CDC has 2 existing separate Zoho Databases. The CIOSGH database uses a Zoho One platform that has been developed over the last 5 years with 33 users. The database has some bespoke options to aid in the development of the delivery of the GIOSGH programme. Primarily this is to track the CIOSGH's interaction with Small and Medium Enterprises (including Sole Traders) from initial point of contact through business diagnostics to provision of information or signposting to appropriate further business support, the production of reports for workflow management/reporting to stakeholders and maintenance/storage of client records for GDPR/audit purposes. The CDC database has 50 active Enterprise Licences. Currently CDC only uses the CRM functionality with a limited Outlook add-on. The system has been developed to meet 3 specific requirements: Management of Grants (See Enclosure 1 for the Blueprint of this process); Tracking of interactions with SMEs to support the collation of evidence for 12 hours of support and Monitoring of enquires for Inward Investors to Cornwall and exports from Cornwall. CDC's database supports the delivery of nine programmes has developed slightly different Zoho processes and reports to meet the specific needs of their programme. This tender is for ongoing support and development of these databases.

More information

Previous notice about this procurement

Invitation to Tender Zoho Support Services

  • Opportunity
  • Published 5 October 2021

Attachments

Award information

Awarded date

1 November 2021

Contract start date

1 October 2021

Contract end date

31 March 2023

Total value of contract

£40,000

This contract was awarded to 1 supplier.

ZED GROUP LIMITED

Address

20-22 Wenlock Road
LONDON
N1 7GU
GB

Reference

Companies House number: 11131409

Value of contract

£40,000

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

Station Road
Redruth
TR153QG
England

Email

nicky.pooley@cornwalldevelopmentcompany.co.uk