Published date: 9 May 2022

This notice was replaced on --

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 14 July 2023)

Withdrawn opportunity - This means that the contract has been withdrawn early. This could be due to a change of circumstances.


Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

North West, London

Value of contract

£75,000,000

Procurement reference

Digital Capability Framework

Published date

9 May 2022

Closing date

5 October 2020

Closing time

12am

Contract start date

28 January 2021

Contract end date

27 January 2023

Contract type

Service contract

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Post Office Limited (POL) is establishing a framework agreement for the provision of digital specialists to support, as may be required, the digital teams in delivering the highest standard of service and digital support to the business. The framework is divided into 5 lots.

More information

Previous notice about this procurement

Contract Award Digital Capability Framework

  • Awarded contract
  • Published 26 February 2021

Additional text

The total value of the framework contract for all Lots will not exceed £75,000,000
The suppliers have been awarded places on the Lots as follows:

Lot 1. Experience Design (Insight, Research, UX, UI, Design)
Zensar Technologies (UK) Limited, CXpartners Limited, Kin and Carter Create Europe Limited and Corporate Document Services Limited. The total value of Lot 1 shall not exceed £13,000,000.

Lot 2. Product Management & Ownership
Kin and Carter Create Europe Limited, Valtech Limited, PA Consulting Services Limited, Zensar Technologies (UK) Limited and Entserv UK Limited. The total value of Lot 2 shall not exceed £13,000,000.

Lot 3. Development, Test & Delivery
Coforge U.K. Limited, Entserv UK Limited, Mastek UK Limited, Rowe IT Limited and PA Consulting Services Limited. The total value of Lot 3 shall not exceed £13,000,000.

Lot 4. Measurement and Optimisation
Click Consult Limited, Eclipse Group Solutions Limited, Kin and Carter Create Europe Limited, Entserv UK Limited and PA Consulting Services Limited. The total value of Lot 4 shall not exceed £13,000,000

Lot 5. Cover-all Digital Capability Services.
Accenture (UK) Limited. The total value of Lot 5 shall not exceed £25,000,000

About the buyer

Contact name

Rob Whitehead

Address

Finsbury Dials
20 Finsbury Street
London
EC2Y 9AQ
England

Email

rob.whitehead@postoffice.co.uk