Published date: 12 April 2019

This notice was replaced on 13 November 2019

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 13 November 2019)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Customer Relation Management software package - 48445000

Location of contract

East Midlands

Value of contract

£1,000,000

Procurement reference

EMPWELL001-DN403305-17740999

Published date

12 April 2019

Closing date

17 May 2019

Contract start date

1 August 2019

Contract end date

31 August 2029

Contract type

Supply contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

We now wish to procure an IT solution that responds to our aspirations above and delivers a simple, straightforward and intuitive self-service facility for the public whilst at the same time providing officer access to the same, single, system to enable actions to be carried out on behalf of members of the public.

About the buyer

Contact name

Clare Ellis

Address

Welland Procurement Unit
c/o Melton Borough Council
Melton Mowbray
LE13 1GH
United Kingdom

Telephone

+44 7876574944

Email

cellis@melton.gov.uk

Website

http://www.melton.gov.uk/council_and_democracy/selling_to_the_council.aspx