Published date: 21 November 2017

This notice was replaced on 11 June 2018

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 11 June 2018)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

South West

Value of contract

£500,000 to £1,000,000

Procurement reference

tender_133353/633273

Published date

21 November 2017

Closing date

19 December 2017

Contract start date

1 May 2018

Contract end date

30 April 2028

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The University of Bristol (UoB) has approved a business case to procure a Case Management solution to manage emails and documents relating to:
• Research (and research-related) grant and contract applications and awards, which will be used jointly by the Research and Enterprise Development (RED) and Finance Services Divisions
• Separately, legal cases, which will be used by the University Secretary's Office (SecO).

Whilst this is one business case, we view the implementation of the Case Management solution to manage (i) research (and research-related) applications and awards, (ii) and legal cases, as separate instances of the Case Management solution.

The Research and Enterprise Development (RED) Department works with academics, researchers, students and entrepreneur communities within and outside of UoB to bid for research and enterprise-related grants and contracts, and to manage contractual negotiations. RED and Finance Services have a requirement for a Case Management solution to enable it to effectively and efficiently manage detailed contractual negotiations and related communications throughout the pre-award lifecycle from application to award covering areas such as: the terms and conditions of the scheme; ethical governance implications; managing the process of contract negotiations with funders and research and enterprise partners. It is intended that a Case Management solution will form part of a wider solution to manage and administer research and enterprise-related grants and contracts.

The University Secretary's Office (SecO) provides a wide range of advice and support on legal and compliance issues to all academic and professional departments of the University. The Office's responsibilities include work in the areas of property and commercial law, employment law, intellectual property, insurance, risk management, data protection, freedom of information, staff and student mediation and dispute resolution, appeals and discipline. SecO has a requirement to use a Case Management solution to manage their case load in all these areas, as well as to provide management information for the team to support workload management and internal reporting requirements.

Potentially staff in any department of the University may require access to the system.

The initial contract period will be for 5 years with options to extend for a maximum of a further 5 years. The contract period indicated in Section 1 assumes that the options to extend are exercised in full.


More information

Links


About the buyer

Contact name

Martyn Dean

Address

1-9 Old Park Hill
Bristol
BS2 8BB
England

Telephone

0117 9546369

Email

martyn.dean@bristol.ac.uk

Website

www.bristol.ac.uk