Published date: 2 May 2019
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Research and development services and related consultancy services - 73000000
Location of contract
North East
Value of contract
£117,397
Procurement reference
tender_141474/766192
Published date
2 May 2019
Closing date
29 April 2019
Contract start date
2 May 2019
Contract end date
29 February 2020
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
The business is currently undertaking a programme of improvements to variable speed limits (VSLs) on the strategic road network, to improve the appropriateness of mandatory and advisory VSLs based on safety and customer insight.
As part of the VSLs programme and based on key recommended improvements from the comprehensive review of VSLs, this project will provide consultant support for:
Support the development of processes and reporting mechanisms for VSLs issues reported by our customers and colleagues as part of a virtual continuous improvement cell that can be used to track queries from report to resolution and use the intelligence gained to improve Highways England process and services.
Support the analysis of data for benefits realisation for the CI Cell, based on improved customer responses, issue resolution and shared learning across the business.
Support in rolling out the CI cell across all regions.
Award information
Awarded date
2 May 2019
Contract start date
2 May 2019
Contract end date
29 February 2020
Total value of contract
£117,397
This contract was awarded to 1 supplier.
Arup
Address
Newcastle-upon-Tyne
Reference
None
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Address
The Cube
Birmingham
B1 1RN
England
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Closing: 29 April 2019
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