Published date: 21 June 2022
This notice was replaced on 21 June 2022
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Opportunity (published 21 June 2022, last edited 12 July 2022)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Medical equipments, pharmaceuticals and personal care products - 33000000
Installation services of medical and surgical equipment - 51400000
Health and social work services - 85000000
Location of contract
TS24 8AY
Value of contract
£0
Procurement reference
HART001-DN616974-64047916
Published date
21 June 2022
Closing date
29 July 2022
Closing time
2pm
Contract start date
1 September 2022
Contract end date
31 August 2032
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
The Council is seeking submissions from suitably skilled and experienced organisations to work in partnership to design and build a service to provide assistive technological solutions to support people to maintain their independence in the community and contribute to the prevention of admissions to hospital and into long term residential and nursing care.
The service must
provide an immediate personal response service - 24hours a day, 7 days a week including bank holidays
be accredited with the Telecare Service Association (TSA) and respond to all calls in adherence with guidelines set by the TSA.
triage referrals which require a visit from HBC Direct Care & Support
ensure timely installation of reliable equipment following receipt of referral
provide prompt diagnosis of faulty equipment and either replace or repair within 24 hours.
ensure the system, and all ancillary equipment such as pendants and sensors are tested initially on installation and again at review
monitor utilisation
identify trends for service development and be responsive to changing landscape in technological solutions
identify solutions for individual recipients
complete full migration within 12 months of commencement of the contract
The initial contract term is 6 years with options to extend for a further 4 years subject to satisfactory performance and continued demand for the service.
The full requirements associated with the provision of the service will be given within the tender documents.
Organisations wishing to register an interest and download the tender documentation, should apply via the NEPO Portal only.
www.qtegov.com
All completed documentation must be returned via the NEPO Portal Only and by no later than Friday, 29th July 2022 at 2pm
For guidance notes on how to register onto the NEPO Portal please follow link below: -
https://procontract.due-north.com/SupplierRegistration/Register
About the buyer
Contact name
Karen Cooper
Address
Civic Centre
Victoria Road
Hartlepool
TS24 8AY
United Kingdom
Telephone
+44 1429523009
karen.cooper@hartlepool.gov.uk
Website
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