Published date: 25 January 2021
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Research and development services and related consultancy services - 73000000
Location of contract
North East
Value of contract
£92,400
Procurement reference
tender_245246/920561
Published date
25 January 2021
Closing date
6 January 2021
Closing time
7pm
Contract start date
18 January 2021
Contract end date
31 March 2021
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
Yes
Description
Building on the work undertaken in work order 1-1142 - Green Claims, Highways England is looking to set up a contract for the provision of services to support them to further develop process, capability and information collection within our Network Claims teams. Namely this will be a focus on our Red Claims processes.
Contracted provision of services for Green Claims has proved very successful in increasing recovery rates and implementing a standard management operating system and performance reporting. This work now needs to be extended into Red Claims. All claims made against us for damage caused due to our network are processed by Highways England. There is a fundamental requirement for fast and efficient collation and sharing of information to enable us to adequately manage these claims. There is currently a significant time delay in obtaining this information and processing the large number of claims we have.
Award information
Awarded date
18 January 2021
Contract start date
18 January 2021
Contract end date
31 March 2021
Total value of contract
£92,400
This contract was awarded to 1 supplier.
ARUP
Address
North East
Reference
No reference - other
Supplier is SME?
No
Supplier is VCSE?
No
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Closing: 6 January 2021, 7pm
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