Published date: 18 January 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 19 June 2020, 12am

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

South East

Value of contract

£700,000 to £900,000

Procurement reference

KENT001-DN488370-48189393

Published date

18 January 2022

Closing date

19 June 2020

Closing time

12am

Contract start date

29 June 2020

Contract end date

28 June 2022

Contract type

Service contract

Procedure type

Direct award

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

To support Kent County Council's operational delivery of the Highway, Transportation and Waste business, Confirm OnDemand (ICT operation system) will deliver the following functionality: \r
\r
• Hosting and Maintenance of software for a minimum of 217 licences\r
• Manage customer enquiries/Freedom of Information Requests \r
• Integration with the online and mobile customer fault reporting tool\r
• Development for optimum/flexible use of mobile technology\r
• Jobs creation, ordering and status updates\r
• Payments\r
• Asset Management - includes information and history\r
• Storing documents - includes mapping, photos and H&S Files\r
• Daily inspection regime\r
• Hosting of the software\r
• Data provision for Business Intelligence\r
• Access to on-line support/training material


More information

Previous notice about this procurement

SC20 011 - Works Asset Management System

  • Awarded contract
  • Published 21 July 2020


Award information

Awarded date

26 June 2020

Contract start date

29 June 2020

Contract end date

28 June 2023

Total value of contract

£900,000

This contract was awarded to 1 supplier.

Pitney Bowes Software Europe Limited

Address

3rd Floor, the Pinnacle, 20 Tudor Road, Reading, Berkshire, RG1 1NH

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Rob Clark

Address

County Hall
Maidstone
ME14 1XQ
England

Email

robert.clark@kent.gov.uk

Website

http://www.kent.gov.uk