Published date: 1 February 2018

This notice was replaced on 20 March 2018

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 20 March 2018)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Electrical domestic appliances - 39710000

  • Repair and maintenance services of hotel and restaurant equipment - 50880000

  • Installation services of laundry washing, dry-cleaning and drying machines - 51543400

    • Laundry-management services - 98311100

Location of contract

East of England

Value of contract

£60,000

Procurement reference

NCITT011

Published date

1 February 2018

Closing date

1 March 2018

Contract start date

2 April 2018

Contract end date

2 April 2020

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

NorseCare wishes to engage with suitably qualified bidders on the basis of a new Service Support and Maintenance Provision for its portfolio of Commercial Washing Machines and Dryers within our 19 x Residential Care Homes, within the county of Norfolk. A 24 x month contract is available with the option of a further 24 month extension period.
The successful bidder will be required to work with us to provide professional advice and support alongside repair and maintenance services on a range of commercial washing machines and dryers. We are looking for a provider that will be able to offer a complete package off:
1. Comprehensive Call Out and Field Support for all of our machines at all of our locations within Norfolk with competitive response times and engineer skillset.
2. A full maintenance package which includes servicing
3. Parts ordering and fitting for repairs.
4. Supply of new kit as and when required

More information

Attachments

  • ITT.docx
  • Bidding documents
  • Invitation to Tender (ITT)

Additional text

This ITT will be undertaken in two stages:

Stage 1 will be a review of quotations (Form E) and demonstrable capability (Form D) based upon proposals submitted against this Tender NCITT0011.

Stage 2 will consist of selected vendors presenting their business and their proposal in response to this ITT to the above named individual/s in the form of an on-site presentation at the NorseCare Head Offices in Norwich, Norfolk. Other NorseCare Management may be present for the presentation.

About the buyer

Contact name

Simon Bullimore

Address

LANCASTER HOUSE
NORWICH
NR70HR
England

Telephone

01603894366

Email

simon.bullimore@norsecare.co.uk

Website

www.norsecare.co.uk