Published date: 13 November 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 18 December 2023, 12pm

Contract summary

Industry

  • Software programming and consultancy services - 72200000

Location of contract

South East

Value of contract

£0

Procurement reference

MT230725

Published date

13 November 2023

Closing date

18 December 2023

Closing time

12pm

Contract start date

25 January 2024

Contract end date

25 January 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

This tender opportunity is issued jointly by the National Museum of the Royal Navy (NMRN Operations) and the Mary Rose Trust (MRT) as joint operators of Portsmouth Historic Dockyard (PHD Operations) for the provision of a social media listening platform for the National Museum of the Royal Navy (all sites), The Mary Rose Museum and Portsmouth Historic Dockyard.NMRN requires the use of a single email sending platform. The primary functions of this platform will be to:- Maintain a structured on-going customer journey communications from prospective visitors, donors, members and newsletter sign ups.- Deliver dynamic newsletters, solus and promotional emails, with the aim of increasing footfall, ticket sales, revenue and secondary spend (e.g., retail).- Maintain customer relationships as an easy way for visitors to contact NMRN who may have queries or positive/negative feedback.- Manage ad-hoc, monthly, annual, trigger-based email communications based on data provided through our CRM (Customer Relationship Management) integration with Dynamics 365.- Be able to implement different branding, dependant on the attraction/museum we are informing visitors about.There is also the need for continuous development, keeping in line with new emerging trends and technologies, the way we promote our attractions means we may add new communication methods in future.Full details and scope of requirements can be found on Contracts Finder Gov.UK website here;https://www.contractsfinder.service.gov.uk/Notice/495cd7de-3592-4b00-bf9f-c1492accaf3d

More information

Links

About the buyer

Address

HM Naval Base (PP66)
Portsmouth
PO1 3NH
England

Telephone

+44 2392891370

Email

tenders@nmrn.org.uk

Website

www.nmrn.org.uk