Published date: 28 December 2016

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 20 January 2017

Contract summary

Industry

  • Computer-related services - 72500000

Location of contract

East Midlands

Value of contract

£0

Procurement reference

AGEMCSU/TRANS/16/383 (2)

Published date

28 December 2016

Closing date

20 January 2017

Contract start date

1 April 2017

Contract end date

31 March 2019

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Arden & GEM is one of the largest Commissioning Support Units in the country. Our customers include more than 60 Clinical Commissioning Groups (CCG), NHS England, local authorities and a range of care providers.
With offices throughout the Midlands, North West and South East we cover a core geographic patch that extends to Greater Manchester in the north and Essex in the south. Our services are built on a strong foundation of experienced people who build great relationships, a commitment to NHS values and a thorough understanding of our clients and the challenges they face.
We provide real value to our customers by working at scale, creating the synergies and innovation that ultimately drives improved patient outcomes and makes commissioning resources work harder.
Our cornerstones are quality, value, innovation and complete customer focus.
We are a 'one-stop shop' for commissioners. Drawing from our extensive experience, our services bring local knowledge and relationships whilst offering the benefits of operating at scale and sharing best practice.
Arden and GEM Commissioning Support Unit:
• Emphasises excellence and high performance
• Provides value for money
• Adds regional strength to local relationships
• Offers a synergy of NHS core values and commercial enterprise
• Embeds innovation and transformation - a need to work differently to succeed
• Develops new career and personal development opportunities for staff

NHS Arden & GEM CSU provides high quality services for citizens. We deliver commissioning support, business support and clinical support services to over 60 CCGs, NHS England, local authorities and care providers. We focus on exceptional local delivery while operating at scale to provide value and share innovation.
NHS Arden & GEM CSU's engagement, communications and social marketing team have extensive experience working in and with public and private sector health and social care organisations and share your passion to transform people's lives through better care. The long term health and wellbeing of our citizens continues to be a key driver for clinical commissioning decisions. As experts in social marketing, we also devise and run engagement campaigns to effect attitude, whether to encourage healthier lifestyles or to change perceptions about how individuals access services.
A key service category is Communications and Engagement and the provision of a first class media relations service which is customer focused and highly responsive. Effective media monitoring will provide a true benchmark of our success. The service will enable us to respond swiftly and take control of media issues to enhance our customers' reputations. It's about being equipped to overcome every challenge and seize every opportunity.


More information

Attachments

Additional text

Please note that whilst within this advert we have included ITT Covering letter, ITT Part A and ITT Part B including the Service Specification and evaluation criteria you must respond via the Bravo e-procurement portal www.ardengemcsu.bravosolution.co.uk.

To access the portal you must first register your organisation on the portal and select ITTs open to all.


About the buyer

Contact name

Mark Didcock

Address

Cardinal Square
Derby
DE1 3QT
England

Email

mark.didcock@ardengemcsu.nhs.uk