Published date: 4 March 2024

Last edited date: 2 August 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 22 January 2024, 12am

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

United Kingdom

Value of contract

£439,000

Procurement reference

CCZN24A05.

Published date

4 March 2024

Closing date

22 January 2024

Closing time

12am

Contract start date

7 February 2024

Contract end date

30 January 2025

Contract type

Service contract

Procedure type

Other: Direct Award

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Crown Commercial Service is seeking a supplier to provide PPG Operational support requirements in an interim capacity. This is until a longer-term mode of operation has been identified. This interim support will provide the following

Operational support for organisations and users registered on the PPG system including actioning of service requests.
Development support to ensure bug and issues are remediated.

2nd and 3rd line ticket support.

Management of PPG technical knowledge including updates to existing documentation and creation of anything new identified and imparting of knowledge to wider support teams

Applying of PPG Patches and Updates.

Proactive monitoring of PPG including identification of any capacity and performance issues and threshold limits. Including regular output reports to stakeholders.

The Buyer utilised the one (1) extension option of six (6) months that was included in the original contract, the new end date being 30/1/2025. The scope was changed with suggested improvements to the contract agreed at no additional cost.

More information

Attachments

Award information

Awarded date

31 January 2024

Contract start date

7 February 2024

Contract end date

30 January 2025

Total value of contract

£439,000

This contract was awarded to 1 supplier.

BRICKENDON CONSULTING LIMITED

Address

55 Loudoun Road NW8 0DL London England

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Crown Commercial Service on behalf of Crown Commercial Service : Cabinet Office

Address

Floor 9, The Capital Building, Old Hall Street
Liverpool
L3 9PP
England

Telephone

3450103503

Email

supplier@crowncommercial.gov.uk

Website

https://www.gov.uk/government/organisations/crown-commercial-service