Published date: 4 March 2024
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
United Kingdom
Value of contract
£439,000
Procurement reference
CCZN24A05.
Published date
4 March 2024
Closing date
22 January 2024
Closing time
12am
Contract start date
7 February 2024
Contract end date
31 July 2024
Contract type
Service contract
Procedure type
Other: Direct Award
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
Crown Commercial Service is seeking a supplier to provide PPG Operational support requirements in an interim capacity. This is until a longer-term mode of operation has been identified. This interim support will provide the following
Operational support for organisations and users registered on the PPG system including actioning of service requests.
Development support to ensure bug and issues are remediated.
2nd and 3rd line ticket support.
Management of PPG technical knowledge including updates to existing documentation and creation of anything new identified and imparting of knowledge to wider support teams
Applying of PPG Patches and Updates.
Proactive monitoring of PPG including identification of any capacity and performance issues and threshold limits. Including regular output reports to stakeholders.
More information
Attachments
Award information
Awarded date
31 January 2024
Contract start date
7 February 2024
Contract end date
31 July 2024
Total value of contract
£439,000
This contract was awarded to 1 supplier.
BRICKENDON CONSULTING LIMITED
Address
55 Loudoun Road NW8 0DL London England
Reference
None
Supplier is SME?
Yes
Supplier is VCSE?
No
About the buyer
Contact name
Crown Commercial Service on behalf of Crown Commercial Service : Cabinet Office
Address
Floor 9, The Capital Building, Old Hall Street
Liverpool
L3 9PP
England
Telephone
3450103503
supplier@crowncommercial.gov.uk
Website
https://www.gov.uk/government/organisations/crown-commercial-service
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Closing: 22 January 2024, 12am