Published date: 5 March 2019

This notice was replaced on 8 March 2019

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 17 April 2019)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

Yorkshire and the Humber

Value of contract

£75,000

Procurement reference

KIRKC001-DN396502-59410659

Published date

5 March 2019

Closing date

18 March 2019

Contract start date

1 April 2019

Contract end date

31 March 2024

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

To further increase the ability for end users to be able to self-serve and IT professionals and partner agencies to suitably manage Requests, Incidents and Problems and Change Kirklees council are looking for a suitable Service management software and User Portals. Service management Software comprising: Incident management, Request management, Problem Management, Change management, User Portal and Implementation and Training.


About the buyer

Contact name

James Lawson

Address

Red Doles Lane
Huddersfield
HD2 1YF
England

Telephone

+44 1484221000

Email

james.lawson@kirklees.gov.uk

Website

http://www.kirklees.gov.uk