Published date: 17 April 2019

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 25 March 2019

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

Yorkshire and the Humber

Value of contract

£75,000

Procurement reference

KIRKC001-DN396502-59410659

Published date

17 April 2019

Closing date

25 March 2019

Contract start date

1 April 2019

Contract end date

31 March 2024

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

To further increase the ability for end users to be able to self-serve and IT professionals and partner agencies to suitably manage Requests, Incidents and Problems and Change Kirklees council are looking for a suitable Service management software and User Portals. Service management Software comprising: Incident management, Request management, Problem Management, Change management, User Portal and Implementation and Training.

More information

Previous notice about this procurement

KMCIT-099 Service Management and User Portal

  • Opportunity
  • Published 8 March 2019, last edited 8 March 2019

Award information

Awarded date

31 March 2019

Contract start date

1 April 2019

Contract end date

31 March 2024

Total value of contract

£114,205

This contract was awarded to 1 supplier.

Alemba

Address

GU23 7EF

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

James Lawson

Address

Red Doles Lane
Huddersfield
HD2 1YF
England

Telephone

+44 1484221000

Email

james.lawson@kirklees.gov.uk

Website

http://www.kirklees.gov.uk