Published date: 1 March 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 18 January 2023, 12pm

Contract summary

Industry

  • Research consultancy services - 73210000

Location of contract

M2 3HQ

Value of contract

£0

Procurement reference

PAHSO001-DN649241-96215105

Published date

1 March 2023

Closing date

18 January 2023

Closing time

12pm

Contract start date

1 February 2023

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

PHSO have developed and published a range of public facing documents.

Collectively, these documents outline guidance and recommendations regarding what constitutes a good complaint handling experience for complainants, and also the standards to which PHSO should hold itself to.

Each of these have been in existence for a number of years.

We therefore want to undertake a review of these documents to assess their ongoing relevance and ensure their continuing efficacy.

More information

Previous notice about this procurement

PR2176 - Review of Guidance Documentation 2023

  • Opportunity
  • Published 22 December 2022

Award information

Awarded date

15 February 2023

Contract start date

16 February 2023

Contract end date

31 March 2023

Total value of contract

£7,842

This contract was awarded to 1 supplier.

YouGov plc

Address

50 Featherstone Street,
London,
EC1Y 8RT,

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Matthew Rudder

Address

City Gate
51 Mosley Street
Manchester
M2 3HQ
England

Email

matthew.rudder@ombudsman.org.uk