Published date: 10 January 2023

Last edited date: 10 January 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 4 August 2022, 12pm

Contract summary

Industry

  • Helpdesk and support services - 72253000

Location of contract

United Kingdom

Value of contract

£144,000

Procurement reference

NMC-0578

Published date

10 January 2023

Closing date

4 August 2022

Closing time

12pm

Contract start date

1 January 2023

Contract end date

31 December 2025

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

As part of the Nursing and Midwifery Council (NMC) person-centred approach, and in line with our Fitness to Practise (FtP) strategy, we are committed to providing support to people going through the fitness to practise process.

Fitness to practise proceedings can be difficult, stressful and intimidating for witnesses, referrers and members of the public. There is a risk of secondary harm for people reliving their experience as part of an investigation or hearing. We need to be mindful of trauma informed engagement with people we engage with.

The NMC require an accessible telephone support line where people, who raise concerns about people on our register, can seek independent support, help and advice. The proposed service should be able to answer calls promptly and be available 24 hours a day, 365 days a year, as required by the NMC and/or client demand. The model of service delivery should allow for scaling up or down to meet the needs of clients.

Suppliers interested in participating in this procurement exercise are requested to express an interest in this via the Atamis e-Sourcing portal https://nmcprocurementportal.force.com/s/Welcome, where the tender will be published (Project Name: Independent Support Service for Witnesses, Referrers and Members of the Public, Project reference: C1041).

More information

Previous notice about this procurement

Independent Support Service for Witnesses, Referrers and Members of the Public

  • Opportunity
  • Published 12 July 2022, last edited 13 July 2022

Award information

Awarded date

1 January 2023

Contract start date

1 January 2023

Contract end date

31 December 2025

Total value of contract

£143,878

This contract was awarded to 1 supplier.

Victim Support

Address

Ground Floor
Building 3 Eastern Business Park
Wern Fawr Lane
Old St. Mellons
Cardiff
CF3 5EA

Reference

Companies House number: 298028

Value of contract

£143,878

Supplier is SME?

Yes

Supplier is VCSE?

Yes

About the buyer

Address

23 Portland Place
LONDON
W1B1PZ
England

Telephone

02076815757

Email

Procurement@nmc-uk.org