Published date: 20 December 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 8 June 2018

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

BS1 5DS

Value of contract

£665,000

Procurement reference

tender_167325/733127

Published date

20 December 2018

Closing date

8 June 2018

Contract start date

13 December 2018

Contract end date

31 October 2026

Contract type

Service contract

Procedure type

Competitive procedure with negotiation (above threshold)

Anyone may ask to participate, but only those who are pre-selected will be invited to submit initial tenders and to negotiate.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

A Customer Relationship Management (CRM) system and revised processes to help the University achieve
strategic goals in terms of student recruitment, improving digital infrastructure, and enhancing the student
experience. Investment is also needed to meet legislative requirements in terms of the Competition and
Markets Authority (CMA), General Data Protection Regulation (GDPR) and data integrity.

More information

Previous notice about this procurement

Customer Relationship Management (CRM) system

  • Opportunity
  • Published 9 April 2018

Additional text

Following implementation, the initial contract period for system provision will be for 5 years with an option to extend for a maximum of a further 2 years. The dates indicated in Section 1 assume that the option to extend is exercised in full.

Award information

Awarded date

13 December 2018

Contract start date

13 December 2018

Contract end date

31 October 2026

Total value of contract

£665,000

This contract was awarded to 1 supplier.

Crimson Consultants Ltd

Address

6 Prospect Place, Maritime Quarter, Swansea, SA1 1QP

Reference

Companies House number: 566691

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

4th Floor, Augustine's Courtyard, Orchard Lane
Bristol
BS1 5DS
England

Telephone

+44 1173940653

Email

martyn.dean@bristol.ac.uk