Published date: 18 May 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 26 April 2021, 5pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

SW1H 0ET

Value of contract

£111,228.77

Procurement reference

TRN5016/04/2021

Published date

18 May 2021

Closing date

26 April 2021

Closing time

5pm

Contract start date

3 May 2021

Contract end date

2 May 2025

Contract type

Service contract

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

We need to procure a case management system to host the Prompt Payment Code signatories, manage enquiries and integrate with our website via forms. The system will need to be separate from our existing case management system which is used to manage the SBC complaints and enquiries. We need this because the code is voluntary and is separate from our statutory responsibilities and that data needs to be maintained separately. We are currently managing our signatories through outlook and the number of emails stored in outlook have made the system unstable. We are receiving a large number of emails and we need a case management system to maintain and store this information on. We need a Case Management System which will store our signatories information and maintain our action plans. The system will need to be adaptable in the future and will need to be able to produce management information reports. We will need to integrate our case management system with our website which will allow companies to contact us via our website and we can manage the enquiry directly through our case management system. iCasework is the most suited supplier through crown commercial service framework as we will be able to develop the case management system to our own needs and we will be able to use the system as a database which is what we require.

Award information

Awarded date

26 April 2021

Contract start date

3 May 2021

Contract end date

2 May 2025

Total value of contract

£111,228.77

This contract was awarded to 1 supplier.

CIVICA UK LIMITED

Address

Southbank Central,30 Stamford Street
LONDON
SE1 9LQ
GB

Reference

Companies House number: 01628868

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

1 Victoria Street
London
SW1H0ET
England

Email

graham.geddes@beis.gov.uk