Published date: 20 July 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 3 August 2018

Contract summary

Industry

  • Office and computing machinery, equipment and supplies except furniture and software packages - 30000000

  • Repair and maintenance services - 50000000

Location of contract

North West

Value of contract

£3,000

Procurement reference

HALT001-DN354638-46028799

Published date

20 July 2018

Closing date

3 August 2018

Contract start date

1 September 2018

Contract end date

31 August 2020

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Halton Borough Councils are seeking quotes from appropriately qualified and experienced suppliers to provide a maintenance service, initially for equipment within the Record Management Unit (RMU) but with the option to extend to other areas with the same/similar equipment.

The Council's current requirement for maintenance is for 4 Fujitsu Production Scanners, which are heavily used daily and all need to be operational. The Council currently utilises 2 x Zebra ZXP Series 3 Printers used by Central Admin for Identification Card Printing, the Council are also requesting maintenance costs for these devices, although there is no guarantee they will be included in the contract.
The proposed maintenance Must include but not be limited to:-

- Onsite/Offsite Support
- Support Availability for fault reporting and engineer callout within office hours (Monday-Friday 9am - 5.30pm)
- Fault Categorisation, including call logging and tracking
- Agreed Service Levels
- Parts and labour warranty


About the buyer

Contact name

Pauline Lowe

Address

Kingsway House
Kingsway
Widnes
WA8 7EA
England

Telephone

+44 1511111111

Email

pauline.lowe@halton.gov.uk

Website

http://www2.halton.gov.uk