Published date: 5 September 2023

Open future opportunity - This means that the buyer is not yet ready to invite bid applications but early notification has been provided and some dialogue may be possible.


Approach to market date: 5 March 2025

Contract summary

Industry

  • Market and economic research; polling and statistics - 79300000

Location of contract

England

Value of contract

£300,000 to £342,875

Procurement reference

EALING001-DN673226-47131325

Published date

5 September 2023

Approach to market date

5 March 2025

Contract start date

1 September 2023

Contract end date

31 August 2028

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Ealing Council is awarding this contract to measure the satisfaction of its social housing residents (tenants and leaseholders) with the council housing services. The supplier is to survey all residents annually on specific "Tenant Satisfaction Measures" and a sample of residents more regularly after service interactions with the Housing Department (following repairs, planned works etc). The contract is for both the annual satisfaction survey and transactional satisfaction surveys.


More information

Spend profile

This table displays the spend profile of the notice
Financial year Budget
2023/2024 £68,575

How to apply

Follow the instructions given in the description or the more information section.


About the buyer

Contact name

Surekha Chavda

Address

3rd Floor Perceval House
14-16 Uxbridge Road
Ealing
W5 2HL
United Kingdom

Telephone

+44 2088256695

Email

chavdas@ealing.gov.uk

Website

http://www.ealing.gov.uk