Published date: 4 October 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 August 2023, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

North East

Value of contract

£119,400 to £120,000

Procurement reference

P-008415 / C-012542 (YHN-P2623)

Published date

4 October 2023

Closing date

31 August 2023

Closing time

12pm

Contract start date

1 September 2023

Contract end date

31 August 2024

Contract type

Service contract

Procedure type

Other: Negotiated Direct Award - Annual Support & Maintenance for Software Provided & Managed By Software Company

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Annual Support & Maintenance Renewal -
(Call-2-Collect Platform & Automated Dialler Communication Service) - The Call-2-Service Platform is the base operating layer for all of HC's communication services. It provides outbound and inbound capabilities for voice, text and email messaging. It can provide for voice services to be delivered in a range of languages and is completely scalable to cater for peak periods.

Award information

Awarded date

31 August 2023

Contract start date

1 September 2023

Contract end date

31 August 2024

Total value of contract

£119,400

This contract was awarded to 1 supplier.

VOICESCAPE LIMITED

Address

22 Exchange Quays
SALFORD
Lancashire
M5 3EQ
GB

Reference

Companies House number: 06649394

Value of contract

£119,400

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

David Bell

Address

YHN House
Benton Park Road
NEWCASTLE UPON TYNE
NE77LX
England

Telephone

01912787765

Email

david.w.bell@yhn.org.uk

Website

www.yhn.org.uk