Published date: 1 December 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 20 December 2023, 12pm

Contract summary

Industry

  • IT software package - 48517000

  • Security software package - 48730000

Location of contract

M13 9PL

Value of contract

£200,000 to £500,000

Procurement reference

IT-516-113-2023/2149/SSMS/PK/JL

Published date

1 December 2023

Closing date

20 December 2023

Closing time

12pm

Contract start date

1 March 2024

Contract end date

28 February 2027

Contract type

Supply contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The University is undertaking a project to establish an Information Technology Operations Centre (ITOC). UoM has a clear vision for the ITOC - it will provide a comprehensive central function for service management monitoring operational maintenance, backup monitoring, change readiness and service impact monitoring, out of hours single worker overwatch, intervention and escalation for major incidents and several other services, eventually providing a 24/7 service.

As part of this project, it has been identified that it would be beneficial to conduct soft market testing to ascertain the offerings around ITOC / IT Estate monitoring and management within the market

More information

Links

Additional text

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Janet Lewis

Address

Manchester
Manchester
Manchester
M13 9PL
United Kingdom

Telephone

-

Email

janet.lewis@manchester.ac.uk