Published date: 11 April 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 16 February 2024, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

SO50 6AD

Value of contract

£90,000 to £150,000

Procurement reference

IT-253-887-P/ABRI 0887/2023 - AWARD

Published date

11 April 2024

Closing date

16 February 2024

Closing time

12pm

Contract start date

1 April 2024

Contract end date

1 April 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Abri are seeking a contractor who can provide a full level of support for the current Finance Management Solution used within Abri (currently Open Accounts), Abri require this supplier to provide a solution that can meet the following key elements.
• Full reactive maintenance service for Open Accounts and Ebis, enabling the logging of issues/defects and providing resolutions through an excellent responsive approach.
• Carry out a full , thorough systems healthcheck across Open Accounts and Ebis , to review current use of the product and advise on any changes to achieve optimal utilisation of functionality.
• Engage in a routine cycle of review of system use advising on new functionality & system development.
• Support the business with the implementation of all regular upgrades and patch fixes.
• Support the business with the expansion of the software, implementation of new functionality and/or complimentary solutions.
• Provide access to a user environment where the business can interact on best practice and system use.
• Provide regular updates, fully supported by metrics, on quality of service delivery.

Award information

Awarded date

31 March 2024

Contract start date

1 April 2024

Contract end date

1 April 2027

Total value of contract

£150,000

This contract was awarded to 1 supplier.

MRI Software Limited

Address

9 King Street, London, United Kingdom, EC2V 8EA

Reference

None

About the buyer

Contact name

Ben Page

Address

Bishopstoke Road
Eastleigh
Hampshire
SO50 6AD
United Kingdom

Telephone

03001231567

Email

Ben.Page@abri.co.uk