Published date: 12 February 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 23 December 2024, 11:59pm

Contract summary

Industry

  • Miscellaneous software package and computer systems - 48900000

  • System and support services - 72250000

  • Office-support services - 79500000

Location of contract

England

Value of contract

£1,780,446

Procurement reference

ENFLD001-DN745935-13670759

Published date

12 February 2025

Closing date

23 December 2024

Closing time

11:59pm

Contract start date

1 April 2025

Contract end date

31 March 2026

Contract type

Service contract

Procedure type

Direct award

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

Providing On-demand Call Handling and Transactional processing for Enfield Council

This procurement has been actioned as a direct award through the G-Cloud 14 Framework Agreement (RM1557.14)

The Call-Off Contract period is for a duration of 12 months, with the option to extend for up to a further 12 month period.


Award information

Awarded date

23 December 2024

Contract start date

1 April 2025

Contract end date

31 March 2026

Total value of contract

£1,780,446

This contract was awarded to 1 supplier.

Civica UK Limited

Address

South Bank Central
30 Stamford Street
London
SE1 9LQ

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Procurement Support

Address

Civic Centre
Enfield
EN1 3ES
England

Email

procurement.support@enfield.gov.uk

Website

http://www.enfield.gov.uk/