Published date: 1 August 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 16 August 2024, 4pm

Contract summary

Industry

  • Collection agency services - 79940000

Location of contract

B37 7YN

Value of contract

£25,000 to £31,000

Procurement reference

IT-240-1039-2024 - 1039

Published date

1 August 2024

Closing date

16 August 2024

Closing time

4pm

Contract start date

1 October 2024

Contract end date

30 September 2026

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Citizen wishes to tender for the provision of Former Tenancy Debt Collection Services to ensure that we receive an excellent service, which represents value for money.

We are seeking to procure the services of suitably experienced service providers with the capability to deliver the required services and who best meet the need of Citizen and its customers.

It is estimated that we will forward approximately 200 cases for collection per annum (p.a.)

The estimated value of the Project is £14,000 per annum (p.a.), and £28,000 over the duration of the agreement.

This estimate is dependent on the collection success rate.

The contract will be let for a duration of 2 years (24 months) with an option to extend by a further 2 years (24 months), subject to satisfactory performance against KPI's.

The issue of this ITT and Statement of Requirements, along with supporting documentation, marks the commencement of the ITT stage of the procurement process.

More information

Links

Additional text

To express an interest in this project please follow the link below which will take you directly to Citizen`s E-Procurement Portal;

https://in-tendhost.co.uk/citizenhousing/aspx/Home

You will be required to register as a supplier if you have not already done so previously, and be logged in to be able to download the tender documents.

Is a Recurrent Procurement Type? : Yes

About the buyer

Contact name

Larisa Gheorghe

Address

Solihull Parkway
Bimingham Business Park
Birmingham
B37 7YN
United Kingdom

Telephone

0300 790 6555

Email

larisa.gheorghe@citizenhousing.org.uk

Website

https://in-tendhost.co.uk/citizen/aspx/Home