Published date: 10 February 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 24 September 2021, 12pm

Contract summary

Industry

  • Software maintenance and repair services - 72267000

Location of contract

LS1 4AP

Value of contract

£78,600,000

Procurement reference

CF-1046400D0O000000rwimUAA

Published date

10 February 2025

Closing date

24 September 2021

Closing time

12pm

Contract start date

30 June 2022

Contract end date

29 June 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The NHS App was announced by the Secretary of State for Health at Expo 2017. It was launched in January 2019 and provides a simple and secure way for people to access a range of NHS services on their mobile device or computer. The NHS App is currently available for download in both the Apple and Google Play stores and is also available to access from a browser via a desktop or laptop computer.
The NHS's Long-Term Plan objectives state that the NHS App will create a standard online way for people to access the NHS and that the app will work seamlessly with other services at national and local levels and, where appropriate, be integrated into patient pathways.
The NHS App seeks to empower patients by giving them access to core NHS transaction services and visibility of their records.

The initial term for the Call-Off Contract value is 48 months , Initial Value of £52.4M with an option to extend for a further 12 months

Update: Initial value of the call-off contract uplifted by £26.2m ex-vat to support NHS App programme - project requirements to support to continue to run the Live Service and to adhere to the Mobile First agenda across the NHS.

https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000KUH0/sWabqtUVjprAho4U1PyjqN0kAVJ58VoR9NczA7sTlSY

More information

Previous notice about this procurement

NHS App

  • Awarded contract
  • Published 10 February 2025

Award information

Awarded date

15 August 2022

Contract start date

30 June 2022

Contract end date

29 June 2026

Total value of contract

£52,400,000

This contract was awarded to 1 supplier.

IBM UNITED KINGDOM LIMITED

Address

Building C Ibm Hursley Office, Hursley Park Road SO21 2JN

Reference

None

Supplier is SME?

No

About the buyer

Contact name

Commercial Delivery

Address

7 and 8 Wellington Place
Leeds
LS1 4AP
GB

Email

nhsecommercialgovernance@nhs.net