NHS Forms, Print, Exemptions, Cards & EHIC (FPECE) Award

Contract summary

Industry

• Bespoke printed matter - 22458000

• Electronic information services - 64216200

• Business services: law, marketing, consulting, recruitment, printing and security - 79000000

Location of contract

North East

Value of contract

£65,353,140.35

Procurement reference

17_09_09 Award

Published date

10 January 2019

Closing date

28 August 2018

Contract start date

1 July 2019

Contract end date

30 June 2024

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

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Description

The Contracting Authority has established a framework with the supplier for the provision of print management, production and distribution of Stock Secure and Stock Non Secure NHS forms and print, NHS Exemptions and EHIC, and NHS Pensions Payroll Information. Under the framework agreement the supplier will establish, host and maintain an Online Ordering Portal which will be accessible by the Contracting Authority and various Authorised Users and Ordering Organisations in accordance with the terms of the framework agreement. In certain cases the public can also order products via the Suppliers dedicated Contact Centre/Helpdesk.

The supplier will establish, host, maintain and operate a Contact Centre/Helpdesk with a range of catalogues to order secure and non
secure forms:
The Online Ordering Portal will provide access to catalogues detailing the goods/services which may be purchased including in relation to Secure and/or Non Secure Goods.
Products include items such as prescription forms used in England and Wales and national products used across the NHS. These range from dental record cards, specialist neonatal screening cards, pension employer products and multipart patient record and information
packs. In addition the supplier will produce and manage a Help with Health Costs (HwHC) products consisting of a number of leaflets, posters and application forms
The Supplier will produce and distribute personalised products relating to exemptions such as those set out below. Currently these are card or paper based products but this may change during the Term. By way of example only, the Contracting Authority may update its
requirements to incorporate a digital print solution for:
- Pre-payment Certificate (PPC),
- Maternity Exemption (Matex),
- Medical Exemption (Medex),
- Tax Credits (TC)
In addition to the above, the supplier will personalise, print and dispatch official sensitive NHS Pensions information to scheme members periodically.
The Products will range from P60's, payroll information and newsletters annually, some of which are issued monthly and the majority form part of an annual (bulk job) over 3 calendar months of the year.

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More information

Links

• https://ted.europa.eu/TED/notice/udl?uri=TED:NOTICE:544332-2018:TEXT:EN:HTML
• Award notice
• OJEU Contract Award Notice

Additional text

The value set out in the Award Notice is based upon the full term including the extension
This framework will run for 36 months from Operational Service commencement until 30th June 2022, with an option to extend at this point. The 5 year term excludes the period required for transition & implementation.
This value of the Contract is an estimate and may decrease if the option to extend is not exercised and may increase or decrease during
the term depending upon a number of variables in relation to the volumes of products ordered.

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Award information

Awarded date

3 December 2018

Contract start date

1 July 2019

Contract end date

30 June 2024

Total value of contract

£65,353,140.35

This contract was awarded to 1 supplier.

XEROX (UK) LIMITED

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About the buyer

Address

Goldcrest Way
NEWCASTLE-UPON-TYNE
NE158NY
England

Email

angela.nixon-moore@nhs.net