Published date: 19 December 2022

This notice was replaced on 30 August 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 30 August 2023)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

South West

Value of contract

£55,000 to £70,000

Procurement reference

DVNCC001-DN648451-08511743

Published date

19 December 2022

Closing date

23 January 2023

Closing time

12pm

Contract start date

22 March 2023

Contract end date

30 September 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

This quotation is for creating a new public-facing website for the Buy With Confidence scheme (buywithconfidence.gov.uk), including ability for Buy With Confidence National team (which is hosted by Devon) to alter and update pages/composition at will.

There is also a requirement for creating a new 'back-end' data management system/Customer Relationship Management (CRM) to hold data about the members of the Buy With Confidence scheme, as well as holding new applications to join the scheme, publicly submitted feedback about the members and complaints about them. The system will be accessible to 30+ local authorities, but data must be held securely in a way where they can only see information about the members/applicants in their own area (e.g. Hampshire County Council must only be able to see Hampshire based members), with only the Buy With Confidence National team, based in Devon, able to see all the data.

The front-end website and back-end must be able to communicate to one another, for example, consumers can search for members of the scheme based on postcode and business type. People will also need to be able to leave feedback, complaints and make applications to the scheme, with the data held in the backend.

There is a requirement for ongoing hosting, support and maintenance for the new website and data management system.


More information

Links

Additional text

To express your interest in the project, visit the Supplying the Southwest Procurement portal.


About the buyer

Contact name

Andrea Smith

Address

County Hall
Topsham Road
Exeter
EX2 4QD
England

Telephone

+44 1392383000

Email

andrea.greenhough@devon.gov.uk

Website

http://www.devon.gov.uk