Published date: 6 January 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 December 2022, 11pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

United Kingdom

Value of contract

£145,141

Procurement reference

prj_1396

Published date

6 January 2023

Closing date

1 December 2022

Closing time

11pm

Contract start date

20 December 2022

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Other: direct award as a result of main supplier going into liquidation

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

On 20th July 2022 the Authority issued a contract with supplier Go-centric for provision of Warm Home Discount Helpline services. The service went live on 14th November2022. However , Go-centric went into liquidation on 2nd December 2022.Firstcom was the service provider to Go-centric for the 0800 telephone services since 14th November 2022.The department of BEIS are managing the contract centre services since the supplier Go-Centric went into liquidation.Firstcom is the subcontractor to Go-centric and provides the 0800 services and owns the number.BEIS had to direct award the business to Firstcom as a result of main supplier going into liquidation to avoid disruption to service which was already live.

Award information

Awarded date

20 December 2022

Contract start date

20 December 2022

Contract end date

31 March 2023

Total value of contract

£145,141

This contract was awarded to 1 supplier.

Firstcom Europe Limited

Address

1B Parklands, Lostock, Bolton, BL6,4SD,UNITED KINGDOM

Reference

No reference - partnership

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Beena MuthalPuredath

Address

1 Victoria Street
London
SW1H0ET
England

Telephone

07776516496

Email

beena.muthalpuredath@beis.gov.uk