Custodial Healthcare Service Provision - AWARD

Contract summary

Industry

• Health and social work services - 85000000

• Health services - 85100000

• Services provided by medical personnel - 85141000

Location of contract

OX5 2NX

Value of contract

£16,000,000 to £22,000,000

Procurement reference

IT-568-15-OP23001_15 - AWARD

Published date

25 February 2025

Closing date

16 September 2024

Closing time

11am

Contract start date

1 June 2025

Contract end date

31 May 2033

Contract type

Service contract

Procedure type

Restricted procedure

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

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Description

The provision of fully qualified, trained & competent Healthcare Professionals embedded 24/7/365(6) in the 6 main Custody Suites in the TVP area to assess, treat & signpost Detained Persons (DPs) to ensure fitness for detention, interview, charging, release, with full live Clinical Oversight & consideration of a multi skilled workforce to assist across the Force & in particular the South of the Force. (Note; there is additional pressure in Loddon Valley & Maidenhead that may require additional support). The service needs to be reactive to short notice operational needs as well as proactive to longer term strategies. The ever evolving operational & custody requirements need to fully integrate with NHS (L&D), Social Care & Voluntary Sector providers of health & social support, creating & managing interconnected relationships & pathways with a view to reducing the 'revolving door' effect around the reasons for committing crimes. This will be in conjunction with regular reporting & the subsequent meeting of a number of stringent key performance indicators. Interactive training scenarios involving the Authority &/or other organisations will be welcomed as will insights into industry related technological advances.
The Police custody suites are located;
Berkshire (Maidenhead & Reading) Buckinghamshire (Aylesbury & Milton Keynes)
Oxfordshire (Abingdon & Banbury) Newbury (Berks) - Retained for Operational Contingency
High Wycombe (Bucks) - Retained for Operational Contingency. The services within scope, including PACE compliant core Custodial Healthcare provision, primarily, Custody DP Healthcare management, the provision of medical & forensic examinations, treatment for minor medical injuries, fitness assessments prior to interview, charging, bailing, court appearance &/or release, live clinical oversight, crisis support, management of substance misuse & onward referral services for people who have been DPs.
In addition, but not limited to, the core provision; a) Holistic Healthcare Services; (General Healthcare prior to & following any forensic work) b) Forensic sampling following a healthcare assessment relevant for that purpose c) Call Centre, email & video call facilities (or other mutually agreed contact mechanisms) through which the Authority can ask for forensic medical & healthcare services. This re-tendering exercise aims to increase equity of access & ensure a consistent, resilient & high standard of quality care to DPs.
The service will delivered in line with current national standards, guidance, based on NHSE specification & best practice, & at the same time meet the local needs of each Custody Suite/Force area, planned & Ad hoc operational requirements. The Provider will ensure that the service is delivered in an age-appropriate way for children, adults & vulnerable persons; all staff must meet the skills & competences commensurate with the role they are performing. The service should consider PACE, Safeguarding, su...

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Award information

Awarded date

25 February 2025

Contract start date

1 June 2025

Contract end date

31 May 2033

Total value of contract

£0

This contract was awarded to 1 supplier.

Mountain Healthcare Limited

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About the buyer

Contact name

Thom Wilson

Address

HQ North
Kidlington
Oxfordshire
OX5 2NX
United Kingdoom

Telephone

(0)7817 817573

Email

Thom.wilson@thamesvalley.police.uk

Website

www.thamesvalley.police.uk