Published date: 30 June 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 27 June 2025, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

M5 4WT

Value of contract

£530,000

Procurement reference

UoS/DH/24/25/QTR4/ServiceNow renewal

Published date

30 June 2025

Closing date

27 June 2025

Closing time

12pm

Contract start date

30 June 2025

Contract end date

30 June 2027

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The University of Salford has a long and proud history of aligning academic excellence with industrial application, a commitment that continues to drive our strategic direction. Our digital ecosystem is fundamental to our operational success, supporting our world-class teaching, research, and collaborative efforts with industry partners.
ServiceNow is a mature and deeply embedded platform within the University's IT architecture, serving as a critical tool for IT Service Management, Operations, and Strategic Portfolio Management. Having utilised the platform for a number of years, we have streamlined key processes and improved service delivery across various departments.
As we look to the future, our focus is on optimising our existing investment in ServiceNow. This tender process is initiated to secure a new licensing agreement that not only provides the best possible value for money for our current usage but also offers a clear, cost-effective path for future growth and the adoption of emerging technologies, including advanced AI capabilities. We are
seeking a partner who understands the needs of a long-standing customer and can support our strategic objectives over the coming years.

More information

Additional text

Contract Award

Award information

Awarded date

30 June 2025

Contract start date

30 June 2025

Contract end date

30 June 2027

Total value of contract

£537,285.26

This contract was awarded to 1 supplier.

Softcat Limited

Address

Solar House,
Fieldhouse Lane,
Marlow,
Buckinghamshire,
United Kingdom,
SL7 1LW

Reference

Companies House number: 02174990

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Dion Horsfield

Address

The Old Fire Station
SALFORD
M54WT
England

Telephone

0161 295 5000

Email

D.horsfield2@salford.ac.uk