Published date: 3 December 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 21 January 2019

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

East of England

Value of contract

£0

Procurement reference

BIP361552544

Published date

3 December 2018

Closing date

21 January 2019

Contract start date

6 May 2019

Contract end date

6 May 2022

Contract type

Works

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Providing customers with an advanced experience from managing their account to reporting repairs, booking appointments, tracking queries and making transactions.
We are looking for an innovative partner to continuously enhance our customer offering through technology. We aim to be available at all times to customers and colleagues and to move into the predictive service sphere, IoT and AI.

More information

Links

About the buyer

Address

Rowan House,
Avenue one
Letchworth garden city
Sg6 2ww
UK

Telephone

+447860874430

Email

ITProcurement@settlegroup.org.uk