HNYICB - Primary Care Clinical Waste Managing Agent Services

Contract summary

Industry

• Contract administration services - 79994000

• Clinical-waste collection services - 90524100

• Clinical-waste disposal services - 90524200

Location of contract

Yorkshire and the Humber

Value of contract

£379,940.64

Procurement reference

C341725

Published date

30 June 2025

Closing date

3 March 2025

Closing time

5pm

Contract start date

1 April 2025

Contract end date

31 March 2030

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

There are several functions the Managing Agent is required to provide under the Framework. The key groupings of requirements, which must work in synergy to ensure an efficient and robust service offering, are:
• ICT Systems
• Customer Services
• Contract Management of the Waste Vendor on behalf of the NHS Authority
• Payment Management
• Other Discretional services

Specifically, the Primary Care Clinical Waste Managing Agent Services service will be required to:
• Manage, support and measure the day-to-day performance of the Suppliers service delivery in accordance with contract terms and conditions.
• Work with Suppliers of waste collections to ensure the most cost effective and best value solutions (including continuous improvement and innovation) are employed for the Clinical Waste Suppliers.
• Evaluate and identify solutions for better working practices by Community Pharmacies and GP sites to reduce clinical waste to an absolute minimum.
• Check, scrutinise, validate, and approve invoices submitted by Suppliers for payment and resolve disputed charges.
• Provide a dedicated helpdesk service for service requests, complaints, and queries, including providing specialist advice to support Community Pharmacies and GP sites and regarding clinical waste matters.
• Undertake annual audits of GP sites clinical waste provision and of the Suppliers' of waste collection disposal facilities within an agreed time schedule and in accordance with Environmental Agency Pre-Acceptance requirements and that duty of care obligations are being met throughout the waste management chain.
• Notify ICB officers of any service failures within prescribed timescales.
• Provide an electronic system with real-time service information and alert notifications that can be accessed by ICB officers.
• Ensure Suppliers of waste collections comply with all relevant current legislation.

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Award information

Awarded date

4 March 2025

Contract start date

1 April 2025

Contract end date

31 March 2030

Total value of contract

£379,940.64

This contract was awarded to 1 supplier.

Anenta Ltd

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About the buyer

Address

Health House
HULL
HU10 6DT
England

Email

hnyicb.procurement@nhs.net