Published date: 18 February 2025

This notice was replaced on 18 February 2025

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 18 February 2025, last edited 11 March 2025)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Software package and information systems - 48000000

  • Financial systems software package - 48442000

Location of contract

WA3 6GR

Value of contract

£300,000

Procurement reference

CF-0214700D4L000000iAvzUAE

Published date

18 February 2025

Closing date

17 March 2025

Closing time

3pm

Contract start date

31 July 2025

Contract end date

31 July 2028

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

We are seeking a vendor to provide comprehensive support and maintenance for our Sage software suite. The selected vendor will ensure the smooth operation, reliability, and performance of our Sage applications by offering 24/7 technical support, regular maintenance and updates, troubleshooting and issue resolution, user training, and expert consultation. Additionally, outside the software and support, there is a day rate section included to allow NTS to scale up projects if required. The ideal vendor will have proven experience with Sage software, strong technical expertise, the ability to provide timely and effective solutions, and excellent communication skills.


About the buyer

Contact name

Danielle Carroll

Address

Birchwood Avenue
Warrington
WA3 6GR
GB

Email

danielle.carroll@ntsglobal.uk