Published date: 8 March 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 February 2024, 5pm

Contract summary

Industry

  • Customer survey services - 79342310

  • Customer satisfaction survey - 79342311

Location of contract

United Kingdom

Value of contract

£21,749

Procurement reference

ORR/ST/23-72

Published date

8 March 2024

Closing date

1 February 2024

Closing time

5pm

Contract start date

22 February 2024

Contract end date

31 March 2024

Contract type

Service contract

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Rail Ombudsman Consumer Satisfaction Survey conducted jointly with the Rail Ombudsman service provider.

More information

Attachments

Award information

Awarded date

20 February 2024

Contract start date

22 February 2024

Contract end date

31 March 2024

Total value of contract

£21,749

This contract was awarded to 1 supplier.

Ipsos (Market Research) Ltd

Address

3 Thomas More Square, London, E1W 1YW

Reference

Companies House number: 00948470

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Gayle Webster

Address

25 Cabot Square
London
E144QA
England

Telephone

02072823944

Email

gayle.webster@orr.gov.uk