Published date: 20 January 2016

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 8 February 2015

Contract summary

Industry

  • Survey services - 79311000

  • Survey design services - 79311100

  • Survey conduction services - 79311200

    • Telephone survey services - 79311210

    • Survey analysis services - 79311300

    • Customer survey services - 79342310

    • Customer satisfaction survey - 79342311

Location of contract

Any region

Value of contract

£0

Procurement reference

CPC 00446 - AWARD

Published date

20 January 2016

Closing date

8 February 2015

Contract start date

1 October 2015

Contract end date

30 September 2017

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

NOE CPC are seeking to appoint a number of providers of Stakeholder Feedback and Survey Services to a new framework agreement, suitable for use by NHS, healthcare and other public sector organisations across the United Kingdom.

This requirement has been structured into 4 Lots as follows:

Lot 1 Paper based feedback and surveys (incl. postal based methods)

Lot 2 Electronic means to include but not limited to;
Kiosk, Smartphone App, QR codes, PC, Laptop, Tablet/ Slate/ Device, On-line/Web based, E-mail/SMS Text feedback and surveys

Lot 3 Voice based feedback and surveys (Phone/IVR etc.)

Lot 4 Managed Service - Electronic feedback and survey methods outlined in Lot 2.
This option may offer a hardware provision.

Award information

Awarded date

19 November 2015

Contract start date

1 December 2015

Contract end date

30 November 2017

Total value of contract

£0

This contract was awarded to 7 suppliers.

Direct Data Analysis Ltd

Address

Brampton Business Centre
Queen Street
Newcastle under Lyme
Staffordshire
ST5 1ED

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

Membership Engagement Services

Address

33 Clarendon Road
London
N8 0NW

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

Optimum Contact

Address

166 Northwood Way
Northwood
HA6 1RB

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

Quality Health Limited

Address

Unit 1 Holmewood Business Park
Chesterfield Road
Holmewood
Chesterfield
S42 5US

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

Picker Institute Europe

Address

Buxton Court
Oxford
OX2 0JB

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

SRCL Ltd

Address

Indigo House
Leeds
LS10 2LF

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

Elephant Kiosks Ltd

Address

22 Signet Court
Cambridge
CB5 8LA

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

North of England Commercial Procurement Collaborative

Address

Savile Street East
Sheffield
South Yorkshire
S4 7UQ
England

Email

rory.browne@noecpc.nhs.uk

Website

www.noecpc.nhs.uk