Published date: 27 March 2024

Last edited date: 15 May 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 22 March 2024, 5pm

Contract summary

Industry

  • Miscellaneous software package and computer systems - 48900000

Location of contract

United Kingdom

Value of contract

£127,345,000

Procurement reference

SR1623453311

Published date

27 March 2024

Closing date

22 March 2024

Closing time

5pm

Contract start date

1 April 2024

Contract end date

31 March 2027

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Notice for the award of the Customer Engagement Enterprise Agreement to the incumbent supplier through the CCS BOS Framework

More information

Attachments

Award information

Awarded date

26 March 2024

Contract start date

1 April 2024

Contract end date

31 March 2027

Total value of contract

£127,345,000

This contract was awarded to 1 supplier.

Pegasystems Limited

Address

23 Forbury Road, Reading, Berkshire, RG1 3JH

Reference

Companies House number: 02883981

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

100 Parliament Street
London
SW1A 2BQ
United Kingdom

Email

it-customer-engagement@hmrc.gov.uk