Published date: 28 August 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 August 2024, 12am

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

SW1H 9EA

Value of contract

£674,484

Procurement reference

tender_462071/1398657

Published date

28 August 2024

Closing date

31 August 2024

Closing time

12am

Contract start date

1 September 2024

Contract end date

31 August 2027

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Microsoft Unified Support is a business-critical software system. The CPS relies on several critical services provided through Microsoft software and solutions. This includes cloud infrastructure for shared drives and casework tools, device management, video conferencing, telephony, email and other productivity and collaboration tools. As with any software, at an enterprise level, a support agreement is required.

Microsoft Unified Support is a flexible service that provides access to Microsoft experts, tools, and best practices to help get the most out of our Microsoft products and services. Whether we need technical assistance, proactive guidance, or strategic advice, Microsoft Unified Support delivers the required support tailored to specific scenarios.

Award information

Awarded date

23 August 2024

Contract start date

1 September 2024

Contract end date

31 August 2027

Total value of contract

£674,484

This contract was awarded to 1 supplier.

Microsoft Ltd

Address

Microsoft Campus, Thames Valley Park, Reading, RG6 1WG United Kingdom

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

CPS Commercial Team

Address

102 Petty France,
London,
SW1H 9EA
England

Email

CommercialInbox@cps.gov.uk