Published date: 4 July 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 February 2025, 12pm

Contract summary

Industry

  • Computer equipment and supplies - 30200000

Location of contract

United Kingdom

Value of contract

£828,000

Procurement reference

CPT_24_44 - ServiceNow enhanced support

Published date

4 July 2025

Closing date

1 February 2025

Closing time

12pm

Contract start date

1 July 2025

Contract end date

30 June 2027

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

National Audit Office (NAO) awarded a contract to Mozaic Services Ltd through Crown Commercial Services GCloud 14.

Provision of professional services support for our ServiceNow platform. The service incorporates the maintenance, support and service development of the NAO's service management function for Digital Services & Information Security.

This is an initial two year contract with the option to extend for two years in one year periods. Contract start 01.07.25. Final expiry is 30.06.29.

Value of contract for the potential four year term is £1,008,000.00 gross.

Award information

Awarded date

11 June 2025

Contract start date

1 July 2025

Contract end date

30 June 2027

Total value of contract

£504,000

This contract was awarded to 1 supplier.

Mozaic Services Ltd

Address

1 King William Street
London
EC4N 7AF

Reference

Companies House number: 08381818

Value of contract

£504,000

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Central Procurement Team

Address

157-197 Buckingham Palace Road
LONDON
SW1W9SP
England

Telephone

44 20 7798 7000

Email

nao.procurement@nao.org.uk