Published date: 11 August 2021

Last edited date: 13 August 2021

Open future opportunity - This means that the buyer is not yet ready to invite bid applications but early notification has been provided and some dialogue may be possible.


Approach to market date: 4 January 2028

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

United Kingdom

Value of contract

£1,692,036

Procurement reference

WIRLC001-DN541837-10385380

Published date

11 August 2021

Approach to market date

4 January 2028

Contract start date

1 September 2021

Contract end date

31 August 2028

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

ot 1- Local Healthwatch Service
For people who use health and social care services. Offering an independent channel for people to communicate their views on the health and social care system and to influence the design and delivery of services.
Wirral Local Healthwatch is for anyone who uses or who wishes to use adult and children's health and care services in Wirral - or anyone who is caring for or represents individuals who have access to health or social care services in Wirral.

Wirral Local Healthwatch has a duty to assist local health and social care commissioners and providers, and other community stakeholders, by providing feedback, research and information on local people's views and experiences of health and social care, in order to drive up standards of service provision.

Wirral Local Healthwatch must also be able to signpost local people with complaints they may wish to progress in relation to NHS service provision to an independent health complaints advocacy services which is being tendered in a separate Lot to the Local Healthwatch Service.


Lot 2 - Independent Health Complaints Advocacy Service
To support people to make a complaint against a NHS funded service.
The Health and Social Care Act 2012 puts a duty of Local Authorities to commission a local Independent Health Complaints Advocacy Service.
Local Authorities are required to commission:

'the provision of assistance for individuals making or intending to make an
NHS complaint (which includes a complaint to the Health Service
Ombudsman)'.

More information

Previous notice about this procurement

Local HealthWatch Service

  • Future opportunity
  • Published 11 August 2021

Spend profile

This table displays the spend profile of the notice
Financial year Budget
2020/2021 £17,000

Links

How to apply

Follow the instructions given in the description or the more information section.

About the buyer

Contact name

Corporate Procurement

Address

Old Market House
3rd Floor South Wing Hamilton Building
Birkenhead
CH41 5AL
United Kingdom

Telephone

+44 1516663541

Email

procurementtenders@wirral.gov.uk

Website

http://www.wirral.gov.uk/