Published date: 25 March 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 12 December 2024, 2pm

Contract summary

Industry

  • Customer satisfaction survey - 79342311

Location of contract

G5 8DF

Value of contract

£306,290.64

Procurement reference

2024-TR-0040

Published date

25 March 2025

Closing date

12 December 2024

Closing time

2pm

Contract start date

1 March 2025

Contract end date

28 February 2029

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

satisfaction levels, firstly to comply with our reporting obligations to the Department of Education principally but also other government regulatory bodies such as CDDO and DDAT. Also to identify pain points to assist with continuous improvement of the customer experience at SLC.

Award information

Awarded date

22 January 2025

Contract start date

1 March 2025

Contract end date

28 February 2029

Total value of contract

£306,290.64

This contract was awarded to 1 supplier.

PROGRESSIVE PARTNERSHIP LIMITED

Address

Q Court, 3, Quality Street, Edinburgh, Scotland, EH4 5BP

Reference

Companies House number: SC155709

Value of contract

£306,290.64

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Michael Mullin

Address

Memphis Building Lingfield Point
DARLINGTON
G27JD
Scotland

Email

michael_mullin@slc.co.uk