Published date: 22 July 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 30 August 2024, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • Industry specific software package - 48100000

  • Network operating system software package - 48214000

    • License management software package - 48218000

    • Development software package - 48983000

Location of contract

NR30 2QF

Value of contract

£0 to £1,000,000

Procurement reference

IT-501-808-2431-PPT-O

Published date

22 July 2024

Closing date

30 August 2024

Closing time

5pm

Contract start date

23 September 2024

Contract end date

23 September 2033

Contract type

Supply contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Great Yarmouth Borough Council ("GYBC", "the Council", "the Authority") is looking to replace a number of legacy systems covering the following service areas with one hosted system, allowing the Council to take advantage of the advances in technology:
1. Environmental Health (including but not limited to food safety, health and safety, pollution control, environmental protection, private water supplies)
2. Licensing (including but not limited to taxis, animal welfare, scrap metal, alcohol, TENs, gambling)
3. Planning and Building Control (including but not limited to development control, building control, LLPG and land charges)
4. ASB and community safety
5. Assisted living (including DFG and other grants)

The system must be able to deliver improved customer experience, reduce administrative burden on officers, make use of self service, include mobile working, provide performance management reports/dashboards. The system must also be accessible to the Customer Service department for the answering of customer queries.

System Schedule will be as Follows:
Implementation Preparation - w/c 23rd September 2024
The System Go Live Start Date (staged approach) - January 2025
Complete System Live - End of December 2025

More information

Links

Additional text

The tender documentation is free to access on the following link.

https://in-tendhost.co.uk/eastsuffolk

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Richard Hill

Address

Hall Plain
Great Yarmouth
Norfolk
NR30 2QF
United Kingdom

Telephone

01502523676

Email

richard.hill@eastsuffolk.gov.uk