Published date: 29 September 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 23 August 2021, 5pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

England, Wales

Value of contract

£816,944 to £1,500,000

Procurement reference

HMLR700523

Published date

29 September 2021

Closing date

23 August 2021

Closing time

5pm

Contract start date

14 October 2021

Contract end date

13 October 2023

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Workforce Management (WFM) - a call centre workforce management solution to optimise resource management in the Customer Support Centre

Quality Management (QM) - to enhance the Customer Support Centre Agent performance - RM6100, lot 3a

Award information

Awarded date

28 September 2021

Contract start date

14 October 2021

Contract end date

13 October 2023

Total value of contract

£816,944

This contract was awarded to 1 supplier.

SOFTCAT PLC

Address

Softcat,Fieldhouse Lane
MARLOW
Buckinghamshire
SL7 1LW
GB

Reference

Companies House number: 02174990

Value of contract

£816,944

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Gary Chubb

Address

HM Land Registry IS
PO Box 292
PLYMOUTH
PL5 9BY
England

Email

Gary.Chubb@landregistry.gov.uk