Published date: 18 March 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 5 February 2021, 12am

Contract summary

Industry

  • Call centre - 79512000

Location of contract

LS2 7UE

Value of contract

£13,600,000

Procurement reference

CF-0143900D0O000000rwimUAA1

Published date

18 March 2021

Closing date

5 February 2021

Closing time

12am

Contract start date

1 March 2021

Contract end date

30 June 2021

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The COVID-19 Vaccination Helpline (CVH) is a telephony-based service that facilitates the booking of vaccine appointments for callers who are in receipt of a letter stating their eligibility for a vaccine.

Award information

Awarded date

9 February 2021

Contract start date

1 March 2021

Contract end date

30 June 2021

Total value of contract

£13,600,000

This contract was awarded to 1 supplier.

HGS UK Ltd

Address

, London, W4 5QB

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Senior Procurement Manager

Address

Quarry Hill
Leeds
LS2 7UE
GB

Email

england.commercialqueries@nhs.net