Published date: 13 March 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 6 March 2025, 5pm

Contract summary

Industry

  • Research consultancy services - 73210000

Location of contract

North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West

Value of contract

£349,390

Procurement reference

tender_479847/1461069

Published date

13 March 2025

Closing date

6 March 2025

Closing time

5pm

Contract start date

13 March 2025

Contract end date

31 July 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Customer Experience Tracker will continue to gather insights on customers' priorities and experiences in a systematic way, triangulating with other data sources to provide actionable insights for the business.

Award information

Awarded date

12 March 2025

Contract start date

13 March 2025

Contract end date

31 July 2026

Total value of contract

£349,390

This contract was awarded to 1 supplier.

SYSTRA LIMITED

Address

3rd Floor, 1 Carey Lane, London, England, EC2V 8AE

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

2 City Walk
Leeds
LS11 9AR
England

Email

indirectprocurementmailbox@nationalhighways.co.uk