Published date: 19 March 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 27 January 2025, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

SO16 0AS

Value of contract

£0

Procurement reference

IT-556-516-TS.0516 - AWARD

Published date

19 March 2025

Closing date

27 January 2025

Closing time

12pm

Contract start date

18 March 2025

Contract end date

17 March 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Ordnance Survey (OS) is Britain's mapping agency and is responsible for the surveying, production, maintenance, and marketing of a wide range of geographic information, relied on by government, business, and individuals (B2G, B2B, B2C). Further information on OS can be found on our website http://www.os.uk.

Ordnance Survey Leisure Limited ('OSLL') is the consumer facing subsidiary element of the Ordnance Survey Ltd business. This means that whilst Ordnance Survey Ltd might be procuring and entering the contract, OSLL will also have the right to use the services procured.

The Consumer element of OS provides customers with products and services that help make their activity more enjoyable, accessible, and safe. From physical paper maps to outdoor accessories and popular mobile apps. Listening to customers and evolving to meet their needs is key to OS' approach in a rapidly changing world. The Consumer mission is to help more people to get outside more often so they can live longer, stay younger and enjoy life more.

OS is focused on a customer centric approach to developing its' products and therefore requires a User Experience (UX) research & testing tool to understand OS' user needs and behaviours and to test viability and value of new ideas and prototypes with a representative audience or a variety of user groups.

The contract will be for an initial term of 2 years, with the option to extend annually for a further 2 years (2+1+1).

Award information

Awarded date

18 March 2025

Contract start date

18 March 2025

Contract end date

17 March 2027

Total value of contract

£299,214.30

This contract was awarded to 1 supplier.

UserTesting Technologies Limited fka UserZoom Limited

Address

Unit 11, Royal Mills , Redhill Street , Manchester, North Lanarkshire, United Kingdom, M4 5BA

Reference

None

About the buyer

Contact name

Russell Speight

Address

Adanac Drive
Nursling
Southampton
SO16 0AS
United Kingdom

Telephone

07777777777

Email

russell.speight@os.uk