Published date: 21 October 2016

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 17 November 2016

Contract summary

Industry

  • Office and computing machinery, equipment and supplies except furniture and software packages - 30000000

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

GL20 5TT

Value of contract

£0

Procurement reference

Online business flow product

Published date

21 October 2016

Closing date

17 November 2016

Contract start date

1 February 2017

Contract end date

31 January 2019

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Tewkesbury Borough Council (TBC) is committed to improving access to our services online and reducing costs by increasing efficiency in back office administration. Over the last three years the council has successfully introduced a number of online services that have been well received and is looking to continue this progress over the next five years.

To date the council has developed a number of key online business processes that have delivered significant business improvements and savings. These include our report a problem form that covers a wide range of issues that can occur around the borough, our missed bin reporting process and our garden waste management system. Over the last three years the council has processed over 100,000 submissions through its online business systems and it is envisioned that this number will significantly increase over the duration of the contract.

The contract will be for 2 years with the provision to extend on an on-going basis.

More information

Links

About the buyer

Address

Tewkesbury Borough Council Offices
Gloucester Road
Tewkesbury
GL20 5TT
England

Email

procurement@tewkesbury.gov.uk