Published date: 5 July 2024
This notice was replaced on 12 November 2024
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 12 November 2024)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Computer support services - 72610000
Location of contract
Yorkshire and the Humber
Value of contract
£22,731,425 to £31,823,995
Procurement reference
C234517
Published date
5 July 2024
Closing date
23 August 2024
Closing time
1pm
Contract start date
1 April 2025
Contract end date
31 March 2030
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Primary Care IT / Digital Transformation Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout.
The service will be required to:
• Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services;
• Ensure that Services are supported on a 24/7 basis as appropriate to requirement;
• Ensure that all systems, and associated infrastructure, are securely operated and maintained;
• Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes;
• Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and
• Fully understand all local and national requirements and work closely with the ICB Places to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.
More information
Additional text
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e-Procurement portal - https://atamis-1928.my.site.com/s/Welcome (https://atamis-1928.my.site.com/s/Welcome)
Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal -
https://atamis-1928.my.site.com/s/Welcome (https://atamis-1928.my.site.com/s/Welcome)
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contract reference C234517
The closing date for tender responses is 13:00 on 23 August 2024
About the buyer
Address
Health House,Grange Park Lane
WILLERBY
HU10 6DT
England
Website
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