Published date: 10 April 2024
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Financial transaction processing and clearing-house services - 66172000
Location of contract
OX28 4YG
Value of contract
£600,000
Procurement reference
#REQ-135-120
Published date
10 April 2024
Closing date
15 May 2024
Closing time
2pm
Contract start date
2 December 2024
Contract end date
1 December 2027
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Cottsway Housing Association provides around 5,500 homes for rent and shared ownership across West Oxfordshire, Gloucestershire and Wiltshire. It is seeking to procure a contract for a new payment provider service for all its income and payment services. These include a wide range of payment methods for its customers including direct debit, online payments through our online customer portal, in store payment services, telephone payments and. The new contract is due to start on 1 December 2024.
Cottsway Housing wish to appoint an experienced electronic payment services provider to process our payments for rent charges and other ad-hoc charges including court costs and rechargeable work. The successful supplier will collect virtually all of Cottsway's customers' payments.The Supplier will be required to configure and implement the system, to meet Cottsway's requirements, assisting with the user acceptance testing and end user training, in order to ensure that it is fully operational within the required timescales.
More information
Links
-
- https://app.panacea-software.com/chic/
- ⭐ Click above to Apply (link to e-procurement portal)
About the buyer
Contact name
CHIC Procurement Operations
Address
ARK Central
84 Spencer Street
Birmingham
B18 6DS
England
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Closing: 15 May 2024, 2pm